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Consumer

Refunds and Reprimands: ACCC sweeps up misleading claims

Refunds and Reprimands: ACCC sweeps up misleading claims

11 February 2025
By Brigitte Douvos, Jessica Waters, Peta Stevenson
The ACCC conducted a sweep of the returns policies of Australian retail websites - what did it uncover?
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‘Consumer’ threshold increased to $100,000 – is your business ready?

‘Consumer’ threshold increased to $100,000 – is your business ready?

7 July 2021
By Carmen Gawthorpe
The definition of ‘consumer’ has been amended to cover purchases up to $100,000 (up from $40,000), with effect from 1 July 2021.
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Lights out for Lumosity misrepresentations in US

Lights out for Lumosity misrepresentations in US

5 February 2016
By James Gould
Penalty or compensation, and how much is enough for a regulatory settlement?
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