Australian Competition and Consumer Commission Archives

Complaint hotline rings out: Federal Court holds that the ACCC does not have a duty to respond to consumer complaints

12 January 2026

The Court has confirmed that the ACCC is not under a statutory duty to decide whether to address consumer complaints - inaction is not subject to ADJR

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Scammed at First Sight?

13 February 2024

By Zareen Qayyum

This Valentine’s Day, the ACCC warns that 'cold-hearted’ criminals on dating apps and social media platforms are stealing hearts – and wallets

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Federal Court orders sky high penalty against STA Travel

29 May 2020

By Stephanie Swan

Under the new ACL penalty regime, the Court has ordered STA Travel to pay a penalty of $14 million for false, misleading or deceptive representations.

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New car industry in the ACCC’s headlights

8 January 2018

By Rob Hirst

The ACCC’s latest market study recommends that changes be made to improve consumer outcomes in the new car retailing industry.

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The long track to the finish – will the new merger authorisation process provide timing certainty?

22 November 2017

By Haidee Leung

The Australian Competition Tribunal has authorised the Tabcorp-Tatts merger. Can the new merger authorisation regime be used to achieve timing certainty?

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